The website (the “Site”) is operated by Here and Now The Winnipeg Plan to End Youth Homelessness (also referred to as “The Plan”, “us”, or “we”). We respect your right to control your personal information. That is why we have developed this Privacy Policy which governs and explains how we collect, use and disclose your personal information (the “Privacy Policy”).

This page contains the Privacy Policy for the Site, as well as for any other websites or microsites operated by the The Winnipeg Plan to End Youth Homelessness in, including any tools, forums or social media pages, (collectively and together with the Site, the “Sites.

By accessing or using the Service, you consent to the collection, use and disclosure of personal information by The Plan in accordance with this Privacy Policy. You may choose not to provide us with personal information. However, if you make this choice we may not be able to provide you with the application, service or information that you requested.


For the purposes of this Privacy Policy, the following words have the following meanings:

“collection” means the act of gathering, acquiring, recording or obtaining personal information from any source, including third parties, by any means.

“consent” means voluntary agreement with the collection, use and disclosure of personal information for defined purposes. Consent can be either express or implied and can be provided directly by the individual or by an authorized representative, such as a parent or guardian. Express consent can be given orally, electronically or in writing. Implied consent is consent that can reasonably be inferred from a user’s action or inaction.

“user” means an anyone who accesses or visits the Site.

“disclosure” means making personal information available to a third party.

“employee” means an employee of The Plan, and for the purpose of this Privacy Policy only, includes agents, independent and other contractors performing services for The Winnipeg Plan to End Youth Homelessness.

“personal information” means information about an identifiable individual, but not aggregated information that cannot be associated with a specific individual.

“use” means the treatment, handling and management of personal information by and within The Plan.


The Winnipeg Plan to End Youth Homelessness may collect any or all of the following personal information if the information is reasonably required to provide the services accessed or requested by you:

Information that you provide when you become a registered user or otherwise complete forms on the Service, such as your name, email, postal address, telephone number, age, country of residence and occupation;

Purpose of Collection and Use of Personal Information

The Plan collects your personal information and will use your personal information as is reasonably required for the following purposes:

to respond to questions, comments, requests submitted to the Plan;

to track our communications with you;

to analyze use of the Service and to improve the Service;

to send emails, newsletters, regular mail or other communications you have consented to receive from The Plan;

to provide Service-related announcements or notifications to you;

to fulfill a purpose that we disclose to you when we request your personal information; and/or

to meet legal and regulatory requirements.

The Plan’s staff are authorized to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained. Personal information will only be collected and used by authorized staff in a manner consistent with the activities of The Plan.


The Winnipeg Plan to End Youth Homelessness may disclose your personal information to:

its employees, agents, partners and service providers as is reasonably necessary to enable these parties to perform a business, professional or technical support function;

a person who, in the reasonable judgment of the Plan, is seeking the information as your agent; and

a third party or parties, where you consent to such disclosure or the disclosure is required by law.

Safeguarding Your Personal Information

The Winnipeg Plan to End Youth Homelessness is committed to safeguarding your personal information, using appropriate security measures to protect personal information against risks such as loss or theft, unauthorized access, disclosure, copying, use, modification or destruction regardless of the format in which it is held. While The Plan cannot guarantee that risks such as loss, theft, unauthorized access or disclosure of personal information will not occur, we will make every effort to prevent such unfortunate occurrences.

The Plan takes care in disposing of or destroying personal information to prevent unauthorized parties from gaining access to the information. The Plan also ensures that its employees with access to personal information are made aware of the importance of maintaining the confidentiality of personal information. Finally, the Plan protects personal information disclosed to third parties by contractual agreements stipulating the confidentiality of the information and the purposes for which it is to be used.


The Winnipeg Plan to End Youth Homelessness will promptly investigate all complaints concerning our compliance with the Privacy Policy and our dealings with your personal information. If a complaint is found to be justified, we will take appropriate measures to resolve the complaint, including, if necessary, amending our policies and procedures. You will be informed of the outcome of the investigation regarding your complaint.

Withdrawing Consent

You may withdraw your consent to the collection, use or disclosure of your personal information by The Plan at any time, subject to legal or contractual restrictions and reasonable notice. In certain circumstances, your withdrawal of consent will result in the inability of the Plan to continue providing aspects of the Service to you. Please contact us for more information regarding the implications of withdrawing consent.

Non-Personal Information

Non-personal information is information that does not identify you and which we are unable to connect to other information in order to identify you. The Winnipeg Plan to End Youth Homelessness may collect any or all of the following non-personal information:

The Sites employ a web analytics service that uses “cookies,” which are text files placed on your computer, to help the website analyze how users use the Sites. The information generated by the cookies about your use of the Sites (including your IP address) will be transmitted to and stored by web analytics service providers on servers in the United States. The web analytics service providers will use this information for the purpose of evaluating your use of the Sites, compiling reports on Sites activity for the Sites’ operators and providing other services relating to website activity and Internet usage. The web analytics service providers may also transfer this information to third parties where required to do so by law, or where such third parties process the information on the web analytics service providers’ behalf. The web analytics service providers will not associate your IP address with any other data held by the web analytics service provider. You may refuse the use of cookies by selecting the appropriate settings on your browser: however, please note that if you do this, you may not be able to use the full functionality of the Sites. By using the Sites, you consent to the processing of data about you by web analytics service providers in the manner and for the purposes set out above.

We make no attempt to link this non-personal information with the identity of individuals using the Service. Your non-personal information may be permanently archived for future use.


To submit an inquiry, complaint, request a review of your personal information, correct or update your personal information, withdraw your consent or request more information or additional copies of the Privacy Policy contact:

The Winnipeg Plan to End Youth Homelessness Privacy Officer

Christina Maes Nino
432 Ellice Ave, Winnipeg, Manitoba  204-943-2561 

If you no longer wish to receive commercial electronic messages from the Plan, you may unsubscribe here Please note that, after you unsubscribe, the Plan may still send electronic communications to you in certain limited circumstances, such as providing information that The Plan is legally obligated to provide you.

Privacy Policy Changes

To accommodate changes in our services, changes in technology and legal developments, this Privacy Policy may change over time without notice to you. We may add, change or remove portions of the Privacy Policy when we feel it is appropriate to do so. We encourage you to review our Privacy Policy periodically. Each time you submit personal information or use the Service you agree to be bound by terms of the Privacy Policy, which is then current. Whenever we update the Privacy Policy, we will change the date below to indicate when the changes were made.

Date: October 11, 2016